Legal

Privacy Policy

Last updated: March 2025

Privacy Policy

Last updated: March 2025

This Privacy Policy describes how [APP NAME] (the "App") collects, uses, and shares information. The App is operated by [COMPANY LEGAL NAME] ("we", "us").

If you use the App through a workplace or organization ("Organization"), your account and data may be managed by that Organization's administrators as described below.

1) Information we collect

We collect information needed to operate the App and provide its features:

Account & profile

Name, email/phone (if used), password or authentication tokens

Organization/workspace membership, role (Admin/Manager/Worker), invitation status

Workforce and timesheet data

Projects, schedules, crew assignments, rates (if configured), timesheet approvals, locks

Time tracking events: check-in/out times, breaks, edits, approvals, and audit history

Location data (optional / if enabled)

Approximate or precise location at the time of check-in/out and/or geofence verification (depending on your device settings and Organization configuration)

We do not continuously track location unless you explicitly enable a feature that requires it (for example, geofence-based verification), and your device permissions allow it.

Photos (optional / if enabled)

Photos captured/uploaded for check-in verification (and related metadata such as time of capture)

Device and usage data

Device identifiers (such as device model, OS version), app version, language, time zone

Log data for diagnostics (e.g., timestamps, feature usage, error and crash reports)

Communications

Announcements you receive and notification delivery status

Feedback messages you send through the in-app feedback form (and any attachments you include)

2) How we use information

We use information to:

  • Provide core functionality (projects, schedules, time tracking, timesheets, approvals/locking, exports)
  • Verify check-ins (including optional geofence and photo verification)
  • Generate summaries and exports (CSV/Excel/PDF on web where available)
  • Send notifications and service messages
  • Monitor performance, prevent abuse, debug issues, and improve reliability and security
  • Comply with legal obligations and enforce our Terms

3) How Organizations can access data

If your account is part of an Organization, designated admins/managers may be able to access, export, correct, lock, or delete certain data within the Organization (including time entries, schedules, check-in evidence such as location and photos) according to the Organization's settings and policies.

4) Sharing and disclosure

We do not sell your personal information.

We may share information in these situations:

Service providers (processors)

We use vendors to run the App (for example hosting, databases/storage, push notifications, analytics, crash reporting, customer support tools). These providers process data on our behalf and under instructions to help deliver the service.

Legal and safety

We may disclose information if required by law, legal process, or to protect rights, safety, and security (e.g., fraud prevention, abuse investigation).

Business changes

If the App is transferred (e.g., asset sale), information may be transferred as part of that transaction, subject to notice and applicable law.

If you want, you can add a short list of your main vendors here (e.g., "We use Google Firebase for notifications/crash reporting" or "AWS for hosting"), but it's optional.

5) Data retention

We retain data for as long as needed to provide the App and for legitimate operational purposes, including:

  • maintaining timekeeping and audit records,
  • enabling exports and historical reporting,
  • resolving disputes and enforcing our Terms,
  • complying with legal obligations.

Retention length can vary by Organization settings and applicable laws. Data may remain in backups for a limited period after deletion.

6) Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export your information, or object to certain processing.

Account controls

You can update certain profile information in the App.

If your account is managed by an Organization, you may need to contact your Organization admin for requests related to timesheets, exports, or deletion.

Permissions

You can control device permissions (location, camera/photos, notifications) through your device settings. Disabling permissions may limit some features (e.g., geofence/photo check-ins).

To make a privacy request, contact us at [SUPPORT EMAIL].

7) International data transfers

The App may be used globally. Your information may be processed in countries other than where you live (for example where our hosting providers operate). We take reasonable steps to protect information when it is transferred internationally.

8) Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No system is 100% secure, so we cannot guarantee absolute security.

9) Children

The App is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will take appropriate steps.

10) Changes to this policy

We may update this Privacy Policy. We will update the "Last updated" date and may provide notice in the App or via email where appropriate.

11) Contact

Questions or requests about privacy can be sent via the in-app feedback form or at [SUPPORT EMAIL].